kaunsa.com delivered wrong mobile

I have placed order on kaunsa.com on 13th oct 2013, with order no.KA/111126/N1MBGL8U and paid rs.9999/- through hdfc debit card.

i have day to day contact kaunsa.com, for delivery of product. they everyday commit me, they will deliver my mobile next day. but, still date they did send my mobile.

On 15th oct 2013, received mobile, but mobile is not as per specification. i want my money refund.

All the customer of india do not buy from this site, otherwise you lose your money.

why not our govt not take action on this site. they don not care our money.

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