kaunsa.com – I ordered 2 items but received only 1

I ordered 2 Rayban sunglasses. But I received only 1. After raising multiple complaints in their site also they didn’t get back. This is ridiculous. I will make sure none of my friends and family use kaunsa.com. My ticket numbers are Kaun/T276773/Z7BUN4PKYA and Kaun/T276773/BY3WAQUXZ0. Best part is they closed my first ticket with even providing any resolution. So I had to raise a second one.

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  1. Dear Aasha,

    We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at [email protected], mentioning your Order Id in the subject line of the mail.
    Thank you for cooperating.

    Regards,
    Kaunsa.com
    Online Customer Service Team