kaunsa.com not delivered my product

I have placed order on kaunsa.com on 13th oct 2013, with order no.KA/111126/N1MBGL8U and paid rs.9999/- through hdfc debit card.

i have day to day contact kaunsa.com, for delivery of product. they everyday commit me, they will deliver my mobile next day. but, still date they did send my mobile.

Sir i request you, please take strong action on this site and owner of this site and representative of site.

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  1. Dear Bajirao,

    Sorry for the inconvenience. This is to inform you that your concern listed 5 Nov 2013has been noted and our team is working on it. We shall call you within the next 24 hours to give an initial update on the status of your complaint. For any further clarifications, please write to us at care@em.kaunsa.com and kindly mention your complaint number 358833 in your subject line.

    Thank You for your cooperation.

    Regards,
    Kaunsa.com
    Online Customer Service Team