KAUNSA.COM – not received the product

dear sir
i have ordered NIKON D3100 ON KAUNSA.COM MY ORDER NO IS KA/161861/FHQXAMAZ , on date Sept 4th,
and my delivery is on 19 th Sept , but till date i have not received the product , no one answering my call and not replying my mails also, i have contacted escalation team through mail, still no reply from escalation team, i want my money back,
i suggest everyone not to buy from kaunsa .com , this is a fraud web site , govt should ban this web site , they are cheating people and playing with peoples money, please join hands to fight against this web site

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  1. Dear Dinesh Nagappa,

    Sorry for the inconvenience. This is to inform you that your concern listed 22 Oct 2013 has been noted and our team is working on it. We shall call you within the next 24 hours to give an initial update on the status of your complaint. For any further clarifications, please write to us at care@em.kaunsa.com and kindly mention your complaint number 343212 in your subject line.

    Thank You for your cooperation.

    Regards,
    Kaunsa.com
    Online Customer Service Team