Koinex (Discidium Internet Labs Pvt. Ltd) – Deposited Money not recieved in Wallet

Koinex (Discidium Internet Labs Pvt. Ltd) Reviews & Complaints

Reported By: Kritika Yadav

Contact information:
Koinex (Discidium Internet Labs Pvt. Ltd)

Dear Consumer Court,

Koinex is a Crypto-currency exchange and I had deposited ₹.16000 in their wallet which I haven’t yet recieved neither the entry is reversed back by the company. I have contacted their support staff and provide them all the necessary information which they asked for but still my issue is pending.There are many other customer like me who didn’t recieved either their deposited amount or amount withdrawn.
On behalf of all the aggrieved consumers I would like to lodge a complaint against this company. I have faced mental frustration because of this as ₹.16,000 is not a small amount, it’s our hard earned money.

Hope you will take necessary steps to resolve the matter and fine the company to conduct such a irresponsible behaviour.

Below are the information of that transaction:-

Complaint Ticket id 314222

Issue: Deposit not reflecting in Koinex Wallet

Date of Deposit: 27th April,2017

Amount: 16,000/- (via Payment Gateway- GoCashfree)

Thank You.

Leave a Comment

Your email address will not be published. Required fields are marked *