Lenovo – Faulty Laptop

Reported By: Anurag2021

Contact information:
Lenovo Mumbai India

Dear Sir / Madam,

I am writing with regards purchase of Lenovo Laptop details as below. Since I purchased the laptop there have been issues with over heating and Camera not working since beginning. There has been a number of tickets raised and now there is issue with the screen of the laptop which goes off and on and flickers suddenly. Having so many issues from beginning in the first few months is unacceptable specially from a reputed brand like Lenovo. This is a faulty laptop and should be replaced straightaway as it is in warranty and I have premium care package I purchased. Instead the company has again arranged for another part replacement. So far the heat sync and camera Cables have been services and replaced twice with a fully body open service and now they are sending LCD related part. I don’t want this laptop and have requested for a full refund but Lonovo is not agreeing for this. Please help with this and help getting a full refund as I don’t want to continue with the Lenovo Laptop.

Thanks and Regards
Anurag

Serial Number
MP1WYXSC
S340-14IIL Laptop (ideapad) – Type 81VV
Machine Type: 81VV
Warranty Status: In warranty

Ticket Number so far
2002825502
2002705995
2002632561
2002632482
2002243968

—————————————————-

How to file a complaint against Lenovo?

* Go to page
* Write Lenovo in company name section and write your complaint in detail
* Enter your personal information (email will not be published)
* Get refund / replacement / damages from Lenovo.

Leave a Comment

Your email address will not be published. Required fields are marked *