L&T – Vodafone – d2c_mgossip_pack49

d2c_mgossip_pack49 , I am a Vodafone Postpaid Customer in chennai using 3G data plan.
Vodafone has charged me RS 49/- including in bill for downloading d2c_mgossip_pack49, a stuff which I had never downloaded. When I called their Customer Forum for explanation, they had no proper explanation. My contact no. is +919884455450. This is the happening to regularly . All the time I have to regularly struggle with customer care execuitve and waive off the bill. They have no evidence so they waive off… But all the time if i dont check the bill , they cheat me. Kindly provide a soluitons. Many had raised complaint on this . Kindly take it forward


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