Reported By: Palak Jain
Contact information:
Madras Shoppe Chennai
Order Id – NR-047897
www.madrasshoppe.com
I had placed an order on 11th May’21 for a book- Kingdom Of The Wicked, with madrasshoppe.com. It displayed on their website that there was a lockdown till 24th may so they will send after that. They have still not dispatched it (27th June) and there is no response after mailing for information on order status on 20th June’21.
The order status has not been updated after 15th May’21. And I don’t know how to contact them further to atleast know if I will be getting the book or not. I will like to have my money refunded for the order I don’t think I will ever receive.
—————————————————-
How to file a complaint against Madras Shoppe?
* Go to page
* Write Madras Shoppe in company name section and write your complaint in detail
* Enter your personal information (email will not be published)
* Get refund / replacement / damages from Madras Shoppe.
I had placed an order for the book Marketing Management & marketing cases in the Indian context Fifteenth Edition By Pearson with the order id NR-046469 on 21st April
When I wrote a mail on 29th June, I recieved an update that the product had been delivered with the delivery details. The delivery has taken place is some other location than the one I had filled for. You guys have not responded to my follow up mails either.
We regret to inform you that the product you ordered is out of stock and is canceled.
The ordered product is unavailable with the associated seller. We have checked with other sellers/distributors, Unfortunately, the product is not in stock with any of our sellers.
We sincerely apologies for the inconvenience caused to you.
We would like to inform you, the refund request has been raised and if any amount prepaid for this order will be credited to the source/mode of payment (Bank account, Wallets, etc) in 5-7 Business days.
In case if it is not refunded due to some technical clutches please call 9344562268.
This is a rare instance due to less stock availability with the sellers. We are working relentlessly to avoid such occurrences.
Refund processed for the customer.
REFUND DETAILS
Order ID
*****303891
Refund Reference ID
*****601400
ETA For Credit To Customer
30 Jun, 11:50 PM
Refund Date
30 Jun, 11:40 PM
Remark
Refund for the Book
Refunded To
Paytm Wallet 92••••9507
Account
20070000005806045515