Magic Holiday Club – Unauthorized charging of credit card and debit card

Magic Holiday Club Reviews & Complaints

Posted On: 06/07/2016
By: bharti

Contact information: Magic Holiday Club

Hi,

My name is Bharti Saini.I am an CitiBank credit card customer. On 2nd of July 2016, I got a call from a certain person saying he was from CitiBank premises and telling me I had been awarded a VIP customer status for being a faithful customer. I was explained number of schemes and packages as rewards and he guided me through a series of IVR steps for the same all this happening under the pretext that he was from CitiBank . Under the impression that I was talking to a CitiBank line I had entered my card details in the IVR call as a verification.To my amazement after the call I realized my credit card had been debited by an amount 9998 rs and 4999 from my debit card The call was from a certain tourist group by the name of Magic holiday club. I have notified them through mail that the transaction made was void and any product or services they address in my name is not authorized by me. My Package has expired Please the amount refunded. No one from their side has replied to my mail till now.

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