Michael Kors – damaged item/customer service

Michael Kors Reviews & Complaints

Reported By: Lois Darch

Contact information:
Michael Kors
United Kingdom

Almost a month ago, I enquired as to why the handler of my bag has discoloured. A response was given and they passed it to the appropriate team as the handbag was purchased at dubai airport. No response was ever received. I have chased this 5 times via email and have had no response, it is absolutely unacceptable.

All I wanted was for my handbag to be repaired or replaced. I have just been ignored and am left with a damaged item. For the amount of money the products are you would think the customer service would reflect this.

I usually buy a lot of michael kors products but I will no longer be buying them.

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