MULYASHOP.com India – ORDERED MOBILE IS NOT RECEIVED.

Dear sir,
I have placed the order of Panasonic P81 mobile through Mulyashop.com. Order ID- ZJJMAJGRA, Order date 01/03/201. I have paid the full amount 9506/- RS through ICICI Bank Payment Gateway From my HDFC bank debit card.
I am calling to customer care on daily basis; They are holding may call near about 1 hour. Whenever they received calls telling me your product will be receive within 2/3 days. But till date my material is not received (almost 31days over).
I have not received any email reply from placed the order date & no information on material dispatch also.
Respected sir, Can you help for received my ordered product or refund my amount. Order related details as below.
Order Reference :- ZJJMAJGRA
Order Date :- 03 January 2015.
Order Price :- 9506/-
Payment method :-Online payment ICICI Payment gateway.

Regards,
Raju Sonawane,
9403983842

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