Myntra.com – Order cancelled no intimation order no 112251656

Dear Mr Ananth and Mr Mukesh Dear Mr Ananth and Mr Mukesh Bansal

I want to highlight to you since my experience with Myntra makes me believe that your ecommerce portal is in the business to make money and not provide services

I placed an order of Nehru jacket to be delivered in Mumbai order no 112251656 on 28 th feb 2016 with expected date of delivery as 6th March 2016 .it was a prepaid order since it was a birthday gift . On 5th March 2016 at 4.45 pm the order was cancelled by Myntra without any intimation to me due to non availability of stock . I called up the call centre n spoke to 3 employees – Mr tarikh and Ms Simran who claimed to be from escalation team . I demanded an immediate refund of my money since order was cancelled by Myntra . They did not even accept to try expediting the process of refund . They just kept rattling it will be refunded in 10 business days ie till 15 th March 2016 . Myntra without providing services will enjoy the money for 16 days and I will lose interest on my own money
I really want to understand in today s day and age which banking transaction takes 10
Days … When I place an order for cash and delivery your delivery boy calls up 5 times in 7 minutes since he does not want to wait long for money . Where as when you cancel the order your staff does not want to even try to prioritise the return of my funds !!!!! Shocking !!!!

I too work in a service industry and trust me things do not work this way …

I am totally disappointed by this rude and bad business policy of so called leading online shopping website …

Mr Ananth I would urge you to rectify this blunder of looting people which is currently looking like the mainstream business line of Myntra …

I need my money back immediately along with the interest I lost all these days

Troubled customer
Order no 112251656

I want to highlight to you since my experience with Myntra makes me believe that your ecommerce portal is in the business to make money and not provide services

I placed an order of Nehru jacket to be delivered in Mumbai order no 112251656 on 28 th feb 2016 with expected date of delivery as 6th March 2016 .it was a prepaid order since it was a birthday gift . On 5th March 2016 at 4.45 pm the order was cancelled by Myntra without any intimation to me due to non availability of stock . I called up the call centre n spoke to 3 employees – Mr tarikh and Ms Simran who claimed to be from escalation team . I demanded an immediate refund of my money since order was cancelled by Myntra . They did not even accept to try expediting the process of refund . They just kept rattling it will be refunded in 10 business days ie till 15 th March 2016 . Myntra without providing services will enjoy the money for 16 days and I will lose interest on my own money
I really want to understand in today s day and age which banking transaction takes 10
Days … When I place an order for cash and delivery your delivery boy calls up 5 times in 7 minutes since he does not want to wait long for money . Where as when you cancel the order your staff does not want to even try to prioritise the return of my funds !!!!! Shocking !!!!

I too work in a service industry and trust me things do not work this way …

I am totally disappointed by this rude and bad business policy of so called leading online shopping website …

Mr Ananth I would urge you to rectify this blunder of looting people which is currently looking like the mainstream business line of Myntra …

I need my money back immediately along with the interest I lost all these days

Troubled customer
Order no 112251656

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