Myntra – Refund Credited to Gift Card just 3 hours before Gift Card Expiry

Myntra Reviews & Complaints

Reported By: Richa Gupta

Contact information:
Myntra

Hi placed an order on myntra.com website on 7th Oct 2017 and payment was made using Gift Card of 1750 Rs and partial payment was made using Internet banking. My items got delivered on 11 Oct 2017. The items were not proper, so I initiated refund and items were picked-up on 12th Oct 2017. Now As per myntra, refund to Gift Card happened on 12 Oct 2017 but I couldnt see any credits in my account. On 13th Oct 2017, my card got expired and myntra is saying that your points expired. They haven’t sent any information that my points are credited to gift card and also claiming that points are credited. I followed up with myntra for 5 times but got same response. Please help me to get my refund. They should either send notification to customer or extend the validity of gift card for sometime.
My emailid – [email protected]

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