Mynzyi/purnoss – dress I booked, have sent wrong dress and wrong size twice,

Reported By: bineatha

Contact information: Surat

Dear sir, this is the fraud site. First dress i had booked the product on Januarty 22, 2021. I had booked two dress of xl size from site. for that those uneducated people had delivered wrong size, one of medium size and other one of xxl size. they do have any contact no., but wont pick the call. no. is 7572801094. We need to contact them only through email which is, whom i had sent mail to both great fraud ladies named Pranali parmar/moxa patel. they told you can send back the dress by paying courier charges and the amount wont be refunded back, but they will put back in other site purnoss wallet after deducting the courier charges. Here in the site, the cost of the dress is 699 and the same dress in the purnoss site is Rs. 1099. So after returning back, i had to book the dress from site where the same dress will be of double price. So i had to book the dress from this site. Also to take back my money from these wallet, i had to book the dress by paying double price. I thot this time they will send the correct size dress, but no. they have sent different color dress which was not the same i had booked from their purnoss site. this time also they fooled us by sending wrong product and wrong size. I had asked for xl size, but sent medium size dress which doesnot fit and also wrong color. the cover from outside is xxl size, but inside the dress is different, medium size. Please take severe action to such people people and i wanted the refund back for the return product. they have fooled many people like this.

Address – Mynzyi .com – 112, kuberji textile park – 2, near Belgium Square, Delhi Gate, Surat. Pincode- 395002.

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* Write mynzyi/purnoss in company name section and write your complaint in detail
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* Get refund / replacement / damages from mynzyi/purnoss.

2 thoughts on “Mynzyi/purnoss – dress I booked, have sent wrong dress and wrong size twice,”

  1. Peethambaran Kesavan

    I had placed an order with Minzyi on 22.3.21 against order No.MZ8096 for Pack of 2 Combo-2 long cotton dresses XXL size (one beage & one blue colour) @Rs.999/- for 2 long dresses. They sent the parcel to me on 25.3.21. After inspection I found that blue colour dress damaged and not asper order. Photograph of ordered item attached herewith for ready reference. Also photo of damaged dress attached . Immediately this facts informed to Mynzyi and they asked me to return the same. On 27.3.21 I had returned the rejected dress to Mynzyi and they received the same on 30..3.21. But now they want to pay extra Rs.599/- for replace the dress. When I asked the clarification fir extra amount, ni reply received so far. The email correspondence attached for ready reference. Now I presume that they are nit ready to replace the dress or refund the amount ti my bank account on the same mode of payment which I send money ti Mynzyi.
    Kindly help me to refund the money to my account.
    Peethambaran KP

    1. Peethambaran Kesavan

      I had placed order for pack of 2 dresses combo-2, out of this Mynzyi sent one dress damaged/different type. The damaged dress returned to Mynzyi as per their request by email dated 27.3.21. Now they informed that the extra amount of Rs.599.- for blue colour dress as new order. I have not placed any new order, only I want replacement against damaged dress returned ti them. Now they not pick up the phone. How can I talk to them?

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