Reported By: Maan AlJasser
mytickets.ae On Line
Summary: Etihad Ticket(s): 6073741639442 (and 443)
Passenger Names: Maan H Aljasser and Hailah AlJasser
Etihad Record Locator: CFQOGV
mytickets.ae record locator: HJJAHI
Refund Application: 8649234
Field Team Request: YAEQWB
Originating Departure Date: 23/03/20: EY316 RUH) EY 101(JFK) (Moved to 03/24/20)
THIS FLIGHT WAS CANCELED DUE TO COVID. PASSENGERS UNABLE TO TRAVEL DUE TO VARIOUS AND CONTINUOUS COUNTRY RESTRICTIONS.
This ticket was purchased through mytickets.ae. Passenger has contacted both Etihad and mytickets.ae on numerous occasions. Etihad staff reports and confirms that refund money (application 8649234) was sent to mytickets.ae via GBBS on 21 November. The Agency (mytickets.ae) insists that no response has ever been received from Etihad. (Written comments on file). Etihad airlines reached out to the Agency twice via Field Team request YAEQWB.
Mytickts.ae appears to be a fraudulent agency. The amount of refund is approximately $6000 (22,000AED) Please assist the passengers so that they may rightfully receive his refund.
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