Reported By: Bassam Attieh
Mytickets / wizz air Riyadh
My werst experience ever, reaching the airport and not being able to board the plane. I was traveling transit to Lebanon via Cyprus on the counter I was told that I needed a Schengen visa. Prior to my reservation I checked the Cyprus visa section and there were 13 countries that needed transit visa, but Lebanese did not need it. the employee refused to let me board even though I explained to him the Cyprus list (attached). Now I have to buy more expensive ticket getting closer to the holidays and lost quality time with my family. I contacted Mytickets customer services, and they blew me off. my flight was W6/NCT1HV Riyadh – Cyprus—- Beirut.
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