netmeds.com — Medicines not delivered after full payment, harrasing

Hi Authority;

I had made an order on 22/02/2016 online in https://www.netmeds.com order no. NMS160222261978W
for
MEdicine quantity amount savings
ROSUVAS 20MG TABLET 10’S 4 926.40 231.60
GLYCOMET SR 500MG TABLET 20’S 4 115.58 28.90
CILACAR T TABLET 10’S 4 269.82 67.46
GLYCOMET 1GM TABLET 10’S 4 56.32 14.08

Subtotal (Rs.) 1368.12 You Saved Rs.342.04
Order Total (Rs.) 1368.12

And full payment has been made for the same.

Out of this medicines GLYCOMET SR 500MG have been said to be possessing an invalid prescription
Now if we go through prescription, it is clearly mentioned as glycomet sr .5 in the RX

I was advised as ;
————————————————– ———————————————–

Ordered product not mentioned in the Rx

The Good News is, you can get a new prescription FREE!*

Just click this link & get connected to a Doctors’ Network, where you can select a doctor for an online
consultation and get a ‘first’ digital prescription – FREE!

for which i actually need to pay Rs. 100 after discount and that would reamin in netmeds account.

——————————————————————————–…

But for the same medicine they acutually validated and made an order for the same, as shown in the screenshots attached

as mailed.

——————————————————————————–…

Your Prescription Has Been Validated – Review Your Cart & Place Your Order!

Thank you for choosing Netmeds.com for your pharmacy needs. You will be pleased to know that your
prescription, which you have submitted on 2/23/2016 11:25:06 AM, has been validated.

Complete your order now by clicking the link below to review/confirm your item(s), and then proceed to
checkout to place your order.

——————————————————————————–…

Then they mailed that my order is accepted and is moved for shipping

——————————————————————————–…
Dear Soumen,

Please note that your order NMS160222261978W has been moved for shipping.

Once we ship your order NMS160222261978W, you will receive the tracking details to your email.

We would be happy to discuss this with you, or help in any way. Call us Toll Free at 1800 1030304.

Regards,
Rubina,
Customer Service,
www.netmeds.com
[email protected]
Toll free: 1800-103-0304
——————————————————————————–…

But since 26th feb 2016, they want me to order for 15 strips, means extra 11 strips for my order to
be shipped, for which i need to pay again.

——————————————————————————–…
Dear Soumen,

Please note that the medication GLYCOMET 1GM TABLET pack size has been updated to GLYCOMET 1GM TABLET 15’S.

Kindly confirm can we ship your order NMS160222261978W.

We regret the inconvenience caused to you in this regard.

Regards,
Rubina,
Customer Service,
www.netmeds.com
[email protected]
Toll free: 1800-103-0304
——————————————————————————–…

After i denied to pay for the extra strips, they have stopped responding since.

Pls. help be get my medicines of Rs. 1368.12 from netmeds.

Regards;

Soumen

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