Nitya World Holidays – Travel Agent not returning Refund

Reported By: AJAY KAPOOR

Contact information:
Nitya World Holidays New Delhi

Dear Sir,

Please be informed that we have booked Etihad Airways, New Delhi-Chicago-New Delhi tickets on 30th October, 2019, for journey on 13th May 2020, through, M/s Nitya Travels & Tours, but the flight got cancelled, due to Covid-19 Lockdown Restrictions and since then, we are following the travel agent for the refund against un-utilised tickets.

Initially the travel agent was not responding and was not available also. Then he misguided us with the excuse that the airlines have not returned him the money, but when airline asked for the Refund Application Number (R A No.), he failed to provide it.

Now, he is promising us to return the money in instalments, but we don’t have any faith on him, as we are chasing him for more than one year, listening one excuse after another. Following are the Details of Travel Agent:

Mr. Manish Mittal (Proprietor)
M/s Nitya Travels & Tours
Nitya World Holidays Pvt. Ltd.
16/20 New Rohtak Road
New Delhi-110005
Ph: 011- 45090186
Mobile: 9312238914
IATA : 143 08873

You are requested to please guide us and support us in getting our money back and take suitable action against the travel agent, so that he don’t repeat these fraudulent techniques with others.

Ajay Kapoor

Wadsons India Private Limited
Plot no. 242 Sector 24
Faridabad, Haryana
India – 121005


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