Reported By: Kiritkumar Chhotabhai Patel

Contact information:

I ordered online for “Moving Helpers” item, which is useful in moving furniture with ease on 9/6/2024. The order was of COD (cash on delivery) type. The product was delivered to me on 15/06/2024 and I paid Rs. 999/- cash against delivery.
The parcel was damaged, box was teared but sealed with cello tape.
The box had no declaration on it like, 1. Name of the manufacturer, 2. Date of manufacture 3. Address of the manufacturer 4. Price of the item etc. Although it is mandatory for the manufacture/packer to declare all these things on package under Package Commodity Rules, the company has violated the rules.
On opening the package, I noticed the item is not at all of use, so wanted to lodged complaint and return it but in absence of the declaration, I could not do it. Alternatively, I tried to talk to the Courrier company “Shiprocket”, but they said they are doing shipment only we cannot help you.
So, I noticed that this is a fraud company, deals with consumer fraudulently, violates Central Government rules of Package commodities.
I request, to initiate legal action against the company and do needful to refund me Rs. 999/-

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