Sir/Madam,my name is Dhrubajyoti Arandhara and this is regarding my service request no. R260416169551 against Panasonic split AC. I have bought panasonic split ac after been told many lies by the showroom people.It has been only 2 months and the ac is not running now.So, at first i called the showroom people and they assured me for the repair as soon as possible.Then, they didnt send anyone to my place even after 2-3 days.After that again when i complained they told me that they have called the online number and sent a request.Since then they are referring me for next day next day but to no result .Till now, 2 technicians came since last 10 days but no result once again.They know nothing.One came with new pcb but of different model(they had even taken the photos of everything).After that i was provided the number of the manager sunitha but she didnt pick up. .They are not bothered of anything.I am asking you people for the service for which i have already paid a handsome amount not for free.What i do know now that they are not going to reply you or to provide any service after sales, only assurances and sympathy are provided.Its around 40-41 degree here at rajahmundry, ap and i am without any ac since last 11-12 days for which i have already paid.I am very disappointed with you people. Now, i dont have anything in mind except to appeal at the consumer court.I am really fed up. Panasonic india ltd. Is really the worst one.Please help.
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