Reported By: Sangita Banerjee
Contact information:
PANIND.COM
Dear Sir,
I did online registration in PANIND.com site and made a payment of Rs.499 on 31st Oct, 2019 for the service of Change in Surname after marriage in my PAN card.
Post completion of registration and payment i was given the following Order ID and Payment ID :
Order ID : SA-15725064666CR
Payment ID : 9285749273
There is a Thank You note that comes after the payment with the above confirmation asking to download the Application Form and send the same along with requisite documents like photographs, copy of PAN card, address proof and Date of birth all self attested , by courier or speed post to the following address :
PANIND Services Unit
#5, Site IV, Vikaspuri,
New Delhi-110018
I had couriered all the documents to the above address by DTDC on 2nd November. I have the courier delivery confirmation.
But surprisingly till date 18th Nov, 2019 I have not heard from them. They did not respond to anything after this. The email id : [email protected] is useless as there is no response also the helpline # 8800883920. This number keeps on ringing continuously.
I checked my email id so far nothing, no acknowledgement of documents no response to my queries. I am really stuck here and worried that this must be a fraudulent act and my documents may be in wrong hands. Also I have lost Rs. 499.
Please help.
Regards,
Sangita Banerjee (Chakrabarty)Dear Sir,
I did online registration in PANIND.com site and made a payment of Rs.499 on 31st Oct, 2019 for the service of Change in Surname after marriage in my PAN card.
Post completion of registration and payment i was given the following Order ID and Payment ID :
Order ID : SA-15725064666CR
Payment ID : 9285749273
There is a Thank You note that comes after the payment with the above confirmation asking to download the Application Form and send the same along with requisite documents like photographs, copy of PAN card, address proof and Date of birth all self attested , by courier or speed post to the following address :
PANIND Services Unit
#5, Site IV, Vikaspuri,
New Delhi-110018
I had couriered all the documents to the above address by DTDC on 2nd November. I have the courier delivery confirmation.
But surprisingly till date 19th Nov, 2019 I have not heard from them. They did not respond to anything after this. The email id : [email protected] is useless as there is no response also the helpline # 8800883920. This number keeps on ringing continuously.
I checked my email id so far nothing, no acknowledgement of documents no response to my queries. I am really stuck here and worried that this must be a fraudulent act and my documents may be in wrong hands. Also I have lost Rs. 499.
Please help.
Regards,
Sangita Banerjee (Chakrabarty)