Paytm – Amount deduction

Sir,
I tried to recharge paytm wallet on 26 th of april for that i made transaction tbrough my debit card ,Amount is debited twice but got the benefit of single deduction, I already sent 10 mails to them but they ate not respondi g even after so many males. The amount 500 was dedudcted ,I mentally tourchred by paytm due to this .
So i request u to kindly look into matter and make heavy penalty on part of their shere negliance
Thanking you

Atul kumar jha
Mob- 9470896426

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