PAYTM – Refund requested Rs.6952

I am R.AYYACHAMY, aged about 48 years, residing at 137, Bharath Flats, Radha Nagar Main Road, Chromepet, Chennai, Tamilnadu-600044.

I have ordered online shopping and paid Rs.6952/- as detailed below:
1. Paid to PAYTM MOBILE SOLUTIONS.
2. Beneficiary Account No.: 0120002200570542
3. External Reference Number : 2719061630.
4. Amount paid : Rs.6,952/-
5. Payment Status : SUCCESS.
6. Paid thro’ Punjab National Bank, Tambaram branch, 205, Velachery Main Road, East Tambaram, Chennai-600073.
7. My bank PNB MICR code : 600024027.
8. My bank PNB IFSC code : PUNB0395800.

I have NOT received the ordered items and following up for refund of Rs.6952/- for more than 7 months, since Sept-2015.

I have submitted all the details asked for, by “PAYTM”, to process the refund of Rs.6,952/- to me.

Please guide me, to get the refund of Rs.6,952/-
Thanking You,
R.AYYACHAMY.
Mobile: 9884335685.

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