PERFECT/PARADISE NUTRITION INC – SHORTCHANGIG THE CUSTOMER BY SELLING DEFECTIVE PRODUCT

I ordered a protein Supplement from Amazon Ultimate Nutrition Prostar the official importer of this protein is Paradise Nutrition who tried to test the intelligence of the customer by sending an underweight product the product delivered was underweight more than half of the powder was missing. After numerous angry mails and calls to Amazon and the seller, and after threatening the seller with legal action, the seller agreed to a hand to hand replacement. A hand to hand replacement was done after almost 2 months of raising the issue. The seller sent a boy from his Delhi branch to collect the defective product and hand me the replacement. The boy opened the product in front of me( the defective one) the freshness seal was missing on th container and there was a duplicate seal in the lid the boy then called his Delhi office senior and they said they could not replace the product. I called the seller based in Mumbai again and threatened them with legal action the seller then readily agreed to hand to hand replacement, the replacement was done but the replaced product although does have the original seal but it has a foul smell and taste is bitter, I had asked the seller to provide me with the invoice for the replacement but he is not willing to do so. Now I am seriously considering legal action against the seller and I have seen there are many other customer’s who have faced similar concerns so if anyone wants to pursue legal action we can file a class action lawsuit against this Dubious seller.

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