Planet Sports Online – Order not shipped even after a month

Hi, I placed the order for addidas sandals(1249852) on 30th July after checking that the product was In-Stock. The status of my order got changed to “Ready for Shipping” immediately. After that I kept on contacting the customer care service team for the status of the shipment as the status was not getting changed. I was always told that the product will be shipped in couple of days time. Then after a month I was told that the product is not in-stock and they dont have any further information on the product. Have cancelled the order and now waiting for the refund. Bad online shopping experience. Regards, Ankur Mathur

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  1. Future Group Care

    Dear Mr. Ankur,
    This is Priya from Future Group. We regret the inconvenience faced by you. Kindly provide us with your order and contact details by writing to us at [email protected] along with your reference id 12013 so that we can assist you.

    Regards,
    Priya
    Future Group Care