purpledeals.in – partial delivery

online shopping company – purpledeals.in
In Dec. 2013, I have ordered an air sofa to purpledeals.in, which has been delivered by a courier in 7 days in COD mode. On opening the packet I found that the air pump is missing which rendered the air sofa useless. I called the customer care of the company (08826106345) immediately, person attended said ‘ you will get the pump in two days’ which does not materialized although they said the same thing many times over subsequently. After that also, I called several times each time they either take the data afresh and saying they will enquire and will call back or they avoid talking by saying call after 15 mins. Many times they did not respond. After repeated try even if they responded they disconnected after listening the complain. I do not know how they running a online company like this. In their web site no facility is available either to comment or lodging a complain. PLEASE DO NOT MAKE MISTAKE BY DEALING WITH PURPLEDEALS.IN.

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