RS – Product order not recived yet

http://www.bookmypacket.com/index.php/parceltracking

above is the link of the parcel tracking. all details in that like : address, product details are correct but it was not delivered. Before 1.4.2016, i got a cal from Haryana and the person asked me whether i have received the product. I said no. She said, the delivery will be completed in few days. after 3.4.2016 also, i received a cal from someone who asked the same, & i replied no. Till this date, my order is not delivered to my address. Please help me.

Listed below are all the details regarding this order.

Order #: 404-0895362-6393949
Problem: Non-Delivery
Purchase Date: 23 March, 2016
Shipping Service Level: IN Std Domestic
The problem involves 1 item(s).
Item 1
Order-Item-ID: 4207959907402:
Product Name: RIE Mercury Flip Cover for Samsung Galaxy Note 1 GT- i9220 N7000 – Blue
SKU: 51541466ALT
Quantity: 1
Gift Wrapped: No
Item Price: Rs.211.32
Delivery details:
Shipping 1
Delivery Date: 22 March, 2016
Carrier: shipMethodOtherType
Tracking number: 95749718 My Additional comments are as follows :
“sir, i havent received my order yet. Kindly do the needful ASAP..
Also, there is no response from this customer care number sent to my mail by amazon : +919313931338.

2 thoughts on “RS – Product order not recived yet”

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  1. bookMyPacket

    Dear Ravishankar,

    Thanks you for giving us an opportunity to serve you. It was a pleasure to attend you.

    As discussed, your complaint stands resolved to your satisfaction now.

    Please let us know if you need more assistance or call us at 0124-4397300.

    Regards,
    BMP Social Media Team

  2. Dear Ravishankar,

    Thank you for writing to bookMyPacket.com,

    We regret to hear that, you have not received the consignment 95749718.

    We are investigating the issue with destination branch & we request you to please allow us 7-10 working days, so we can get back to you with the resolution.

    Please let us know if you need more assistance or call us at 0124-4397300.

    Warm Regards,
    Team bookMyPacket.com