Sanroyal Builders – Refund Not Received Completely Even After 2.5 Years Of Asking

Reported By: Sabareesh Varma

Contact information:
Sanroyal Builders

Incident date : From June 2019 and still ongoing
Incident Place ; Trivandrum, Kerala, India
Desirable resolution : Pending amount is paid to me as soon as possible

I had booked a flat as part of Sanroyal Astoria Trivandrum. But, due to personal reasons, had requested for cancellation in July 2019. It has been more than 2 years, but the refund has not been fully pad yet.

I had paid some initial amount as cheque, which is yet to be given back. The bank had also cut amounts for several months from my savings account as part of loan repayment since the builders did not.

I am yet to get that back as well The loan is closed now after several followups, but the above 2 amounts are still pending to be refunded. When contacted, whoever picks up asks me to contact Finance team The Finance team does not respond at all.

Even though I inform them, they still ask me to contact Finance team who does not respond on whatsapp or call. I don’t know how man times I have informed my situation, but no one seems to care that Finance team does not respond.

I am at a roadblock on what is to be done.

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