Sharaf DG Reviews & Complaints
Reported By: rowsie
Netflix app not available in spite of confirmation by sales agent that it is netflix able
Deira City Center, United Arab Emirates
This happened only last night, I was so disappointed that I have been fooled by the sales person of sharaf dg in deira city center in TV section.
I bought a smart tv with an initial query if this tv is NETFLIX able because thats the reason why i want to buy the tv.
The sales person, in good faith, told me that it is NETFLIX able.
Without further ado, I bought and brought back home the TV.
Only to find out that it is NOT Netflix able, thinking that I need to download it first the App, I tried to download…
To my dismay, the TV itself could not be able to download…
I immediately called customer service next day, which is today… telling them that if they could not provide me NETFLIX app on the TV, I might as well exchange it to another TV with NETFLIX app.
To my great disappointment, they told me that it is not possible because I already open the package… BUT OF COURSE, how in the world would I be able to find out that issue if I did not open the package???
I want my TV to be exchanged or my money to be refunded…
DATE OF INCIDENT : March 8, 2018