shopclues – i am pay the cost but iam not received the product

shopclues Reviews & Complaints

Reported By: NITHIYA

Contact information:
shopclues
Sandisk 8 Gb MicroSD card Class 4

hai sir / madam,
iam purchased the product via shopclues as follows the details as

“Hi Nithiya
Cash on delivery confirmed
Your Order number is 123722344. We will send the tracking details when we ship your order, meanwhile you can manage your order at
My Account

We will deliver your order by
Mon 28 Aug

Your order will be sent to
No:93/7block,174th Street, Muthamil nagar,kodungaiyur,LM- saleem chicken centre, Chennai, Tamil Nadu, 600118, India
Mobile No: +91 7418790577

Payment Mode: COD
Please keep Rs.38.00 ready in cash at the time of delivery.
product
Sandisk 8 Gb MicroSD card Class 4
Quantity: 1 Unit price: Rs.349
Discount: Rs.50 Subtotal: Rs.299
product
Subtotal: Rs.299
Shipping Cost: Rs.49
(-)Clues Bucks in Use: Rs.324
(-)Clues Bucks in Use: Rs.324
COD Processing Fee: Rs.14
Total Rs.38″
thease are the details of purchasing cost of the product at shopclues site and the shopclues send the product via ARAMEX services to deliveried the product on 27/08/2017 but iam /my family members are not received the product till yet
and iam contact the Aramex as call by this number as 04433003300 they are not answering to me as followed by computer voice iam waiting to the customer service till cut the call of me (and the aramex delivery person already misbehaving and threatening my mom on last delivery on order no 123056064 of designer saree, so this incident mind to not answering the aramex sit may i think) tomorrow(29/8/2017) morning call as aramex person for another product delivery i said him details as go to hospital today so you delivered the product tomorrow and i asked the person for the last delivery of 8gb memory card is not receiving me but your site send the status on delivery confirmation why this happened he answer as i don’t know to be contact as customer support and iam will ask to him our customer care number but he answering me as i dont know the customer care number.
iam already call the number 04433003300 not answering me and followed by SMS on 57333 (by instructions on aramex vioce recordings) not sending
please consider my complaint to replace the product or refund me and please dont send my purchasing delivery via aramex services

regarding
by,

Nthiya M
93/7b, 174th Street,
Muthamizh Nagar,
Kodungaiyur,
Chennai-600118
7418790577

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