Shopclues/imported watch RADO jubile – Totally wrong and duplicate product delivered

Respected sir/mam

My self Abhishek Baluni ordered on dated 24/NOV/2015 a Imported watch RADO jubile from shopclues application,order number is 76404462 after all confirmation from shopclues costumer care executive about watch then I ordered the watch. But after receiving the product I come to know that the product is not similar as it was on the application , the product is completely duplicate and immediately after that I called the coustmer care excutive of shopclues about the whole thing and the executive also found that the product is not proper one. Executive checked in the description of the product in which nowhere mentioned that the watch would bi duplicate or first copy,the actual cost of the watch was mentioned RS. 90,000/- in the shopclues mobile application and after providing 98% discount they sold it to me of RS.1800/- and shipping etc. As a coustmer I ordered the watch as a original one but it was a cheating with me.
As a coustmer I would like to file my complaint to you against, I’ve all the related documents from advertisements to till date.I hove I’ll get the revert back soon from your side hope you take it as priority .
Abhishek Baluni

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