Shopping Website (home jogger walker + sauna belt) – both product are defective even sauna belt does not start

I have purchased home jogger walker + sauna belt through on line .when I received these product through courier , when I opened light I found already broken and sauna belt does not start when I plug it. Then I call to company and told me that we will replace it after I again and again phone in the company they not pick my phone kindly replace my these product or refund my amount company are froud

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