snapdeal .com – Regarding Refund of the product

I purchased “The House Of Tara Gautam Buddha Printed Tote Bag” from snapdeal.com on 26 aug 2013 and my order id is# 1213866342.
I received the product on 29 aug 2013 and returned back and shipped the product same day to snapdeal through on dot couriers and cargo ltd. because i didn’t like the quality and size of the product.
I asked the representatives of snapdeal that i wanted the PRODUCT money only through NEFT payment mode into my account.
But, today date is 1 nov 2013 and its more than around 62+ days, i haven’t get my money back.
I complained too many times through phone and e-mails, but haven’t get any good response from snapdeal.com
I am writing my request/complaint no’s below, these all are:
3032542
3350671
3413698
3458645
3495780
3723011.
Now, i want my money back from the snapdeal.com.

Regards,
Gyaltsen.
9988456705
gyaltsennegi@ymail.com
h.no# 75,sec 38a, chandigarh

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  1. Dear Gyaltsen,

    Sorry for the inconvenience. This is to inform you that your concern listed 10 Nov 2013 has been noted and our team is working on it. For any further clarifications, please write to us at writetous@snapdeal.com and kindly mention your order ID in your subject line.

    Thank You for your cooperation.

    Regards,
    Snapdeal Online Team