snapdeal.com – Still haven't got refund from snapdeal.com.

i ordered iphone 4G battery at 19th march 2015 and got delivered week ago.problem is connector of battery was bent and look like it was used before.i requested for refund and they took ma product too.am here to complain about my refund.which i still haven’t got.
They said i’ll be having my refund soon between 24-48 hours.but still haven’t got single penny from em.i request you to pay ma refund as soon as possible.
my order ID is — 5390470104

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  1. Dear Parth Solanki,

    We sincerely apologize for the inconvenience.
    Hope your issue has been resolved. In case, you are still facing any concern, please write to us at [email protected].

    Thank you for your cooperation.

    Regards,
    Snapdeal Online Team

  2. Dear Parth Solanki,

    Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
    working on it. For any further clarifications, please write to us at [email protected] and kindly mention your order ID in your subject line.
    Thank You for your cooperation.

    Regards,
    Snapdeal Online Team