SNAPDEAL COMPLAINT

TO, SNAPDEAL,

Why snapdeal is not replying?
This is my more than 200th mail.

you said about 48 hours but now it has crossed another 15 days now its over a month.

how pathetic service you people are providing.

How shameless you people are ?

you don’t have value of customers time.

i called lot of time but no result.

please forgive me for the mistake i have committed with you by shopping with you.

please return my courier charges Rs. 450

i am in frustration

snapdeal will be fully responsible if any thing happens to me.

Please return my hard earned money.
Else be prepared for legal part of it.
Now you people are in big trouble.
I spent more than 100 rupees by calling you at the end I’m in loss.
Please return my money if you have bit of humanity.

——————————————–
On Wed, 18/9/13, Snapdeal Support wrote:

Subject: [Snapdeal Support] Re: Courier Charges (request #3240821)
To: “Naurat Rao”
Date: Wednesday, 18 September, 2013, 3:40 AM

# Please reply above this line for further assistance #

#yiv1734946098 .yiv1734946098zd_link
{color:#FFF;}

In case of any further assistance or
clarification on this issue, please reply back to this
email.

Snapdeal Support, Sep 18 09:10
(IST): Dear Naurat, Thank you for
contacting Snapdeal.com. Please accept our sincere
apologies for the inconvenience you have experienced.
This is to bring to your notice that your issue against
the order number 1190534154 has already been forwarded to
the team responsible and we will surely update you with the
resolution within next 48 hours. Complaint
Number:2978625 We request you to bear with us in the
interim. In case of any further assistance or
clarification on this issue, please reply back to this
email. Please note: We recommend you to please add
help@snapdeal.com
in your inbox to ensure the emails lands in your Inbox and
not in the spam/junk folder.
Assuring you of
our best services always, Yours sincerely,
Customer Service Team – Snapdeal.com
——————————————————————————————————————————
All purchases covered by TrustPay guarantee
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Sent From Snapdeal.com Customer Suport System

Message-Id:9XBR3FXA_523920b57b11f_2d79b6207468667_sprut

3 thoughts on “SNAPDEAL COMPLAINT”

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  1. Dear Naurat Rao,

    Sorry for the inconvenience. This is to inform you that your concern listed 7 Oct 2013 has been noted and our team is working on it. For any further clarifications, please write to us at writetous@snapdeal.com and kindly mention your order ID in your subject line.

    Thank You for your cooperation.

    Regards,
    Snapdeal Online Team

  2. blue dot courier service very poor those people dont hav a pick up service only hav a delivery service pls arrange for that this is very much helpful for buyers.

  3. Complaint no:7455726/ order no:2297634210/ account holder: iqbal singh son of sucha singh/ account no:0855000101518251/ ifsc code: punb0085500/ location of bank branch:punjab national bank sanour