Snapdeal – Delivered totally different item

Reported By: Neelam Sen

Contact information:
Snapdeal Rohtak, Haryana

Sir,
Mne 14 April 2019 Ko Snapdeal app se ek men’s wrist watch order ki thi jo 20 April Ko mere home Rohtak delivered hua. Packed item open karke dekha ki jo watch mne app se dekh kar order ki thi wo to h hi nhi…jo watch delivered huyi h wo totally different h order ki gyi watch se..uske bad mne 21 April Ko wo return krne ke liye app par request daal jiska address bhi app ne shipping wale address se khud se last placed order wala address le liya jo ki Panchkula ka h…Mne customer care se baat karne ki try ki but koi representative se bat hi nhi ho payi meri or mne pickup address change krne ke liye 4-5 bar e-mail ke through contact krne ki try ki but meri mail ka koi Satisfied response nhi Mila mujhe…so bhaut bar try krne ke bad mne aapki help li h.. please mere problem ki trf Dhyan diya jaye or resolve krwaya jaye…..

With regards,
Neelam
M. No. 8950442473

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