SnapDeal – Re-fund not processed

I had bought a mobile phone Xolo Play T1000 from Snapdeal. My order number is 1123861853 on 20 July 2013 . I had returned the item as per their policy of refund in 7 days. They have received the product but haven’t still refunded the amount to my account.

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  1. Dear Kurush R Dadabhoy,

    We apologize for the inconvenience. We care about your grievance, and your complaint, listed on 8 Oct 2013 has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at [email protected], mentioning your order ID in the subject line of the mail.

    Thank you for cooperating.

    Regards,
    Snapdeal Online Team