Spice Jet Airline – Refund of tickets & compensation

Spice Jet Airline Reviews & Complaints

Reported By: ARCHANA LAKSHMANAN

Contact information:
Spice Jet Airline

Dear Sir,
• I had booked 3 Tickets by Spicejet Delhi Chennai SG-107 leaving on 13th August 2016. My PNR No was W5JUUV. The Passenger names were Mrs A. Lakshmanan, Mr Sarath Sabrish & Mrs. Manjari Lakshmanan. WE reached the Spicejet counter before the closure of ‘check in’. The lady at the counter checked with the Captain of the flight & he informed her that the flight load was full.
• It was not a “No Show” because Spicejet has refunded the fare after deducting Cancellation charges.
• We could not take the next flight because each fare was over Rs15000/-.
• As a result of this cancellation I had to cancel 1hotel booking at Mahabalipuram, 2 at Pondicherry & 2 at Yercaud. Return tickets by Indigo Airlines 6E 652. PNR No Q5PD2V
• After writing 3 mails to Spicejet, I have now received a mail saying that we had web checked in and instead of going to the boarding gate we had gone to the counter. This is not correct as we did not Web Checkin.
• As a result of the high handedness of Spicejet our whole holiday was ruined. I have not only incurred financial loss of Rs54646/-but also mental Agony. In view of the above I request at least compensation of Rs54646/-(Rupees fifty four thousand and six hundred forty six only)
Warm Regards
A. Lakshmanan
[email protected]
9810395304

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