Starmaker – Account device getting banned without proper justification from company or app

Reported By: Chitra

Contact information:
Starmaker Bangalore

Starmaker karaoke app banning device and account without giving much information to user. My account and device got banned on Jan 12th 2023. Inspite of repeated effort to appeal and requesting for details .. I’m getting just automated response.
It’s character defamation from the app .. to do such things without giving us proof on what basis they block the account and suspend devices
Since Jan12th many mails have been sent to Starmaker customer support but issue is not resolved.
When device is suspended company should provide all details and logs as on what basis action was taken.
Or should allow user and device to use app atleast after 90 days.
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