tata sky – Non Working Of Set Top Box

i would like to share my experience with tata sky.i had decided to change my set top box rather i want to have the HD set top box.first i sent a message to 56633.no action taken.next i made a call to the helpline no and requested to change my st box.i got a work order reference no i.e. 1-23283912768.after sometime i got a call from the local tata sky people and iwas told that my set top box will be changed next day against a payment of rs. 900/.i was told that they will come between 11am to 12 pm.today i got acall in the morning and i was told that i will get my box free of cost.the whole day i was waiting for them to come.no one came and never bothered to receive my phone.my whole day is gone just for believing these uncultured people.

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