teleshoppingindia.org – Faulty delivery with torn cheap product

I have ordered one “Slim N Lift” through “http://www.teleshoppingindia.org/slim-n-lift/” website.The price is written on the website is 1450 INR but they charged1500 INR for the product and 100 INR for the courier, which they have not mentioned anywhere in the site.Total 1600 INR.
When I got the delivery, first thing which came to my eye was that the product is torned with a big hole and the size was wrong which we ordered.
After that when we call the customer care about that they told me they will replace me within 3 days but till now they have not replaced and when we called them they are disconnecting our call.
Please take a strict action on them and we get our replacement.

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