Reported By: Rajesh Pathak
Contact information:
The Park Holidays International
I’m not sure if the reviews listed below are accurate. I followed up with them since December 23 because I wanted to reserve a room at the Crystal Sarovar Premier hotel for May 24. They suggested a hotel that I could have reserved directly online for the same price.
My spouse and I attended their presentation, investing both financial resources and valuable time, as they assured us of a 4000 rs voucher for a three-day, four-night stay and a 500 rs Reliance Voucher.
We received neither a Reliance voucher nor lodging in any of the hotels advertised on their WHOLE website, but instead I was offered a hotel that I could have easily reserved online for the same amount that I had to pay to “The Park Holidays.”
Since December 23, I had been contacting emails to reserve Crystal Sarovar, but I was told to hold off until April 24.
We reserved our second AC train ticket on their TRUST since we couldn’t obtain it any other way, and we were forced to cancel since they didn’t offer lodging at any of the hotels that were advertised on their website.
When we had to cancel our train tickets, we lost a lot of money.
I followed up via email and spoke with numerous of their representatives, but they showed no concern for their potential clientele and broke their pledge.
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