Tim Hortons – Supervisoir branch Dubai Mall

Tim Hortons Reviews & Complaints

Reported By: Yousef2018

Contact information:
Tim Hortons
United Arab Emirates

Hi Apparel group,

I’m sorry for that email but I feel so bad and high blood from your manger Tim Hortons branch at dubai mall his name
” jatell ” I’m working in Dubai mall 7 years until now I inform him about 1 order French coffee with staff discount as you give to us always everyday because I’m your regular Coustomer daily, his say show me your id I told him no Labour card any more I don’t have company id only visa stamp I swear I’m here working 7 years until now in Dubai mall his don’t like to believe me or give me the coffee saying show me the visa stamp I feel I’m in immigration, I feel disappointed and upset I leave your shop to buy my coffee from another shops.

Really So sorry for that we love Tim Hortons and the products we are your regular Coustomer’s daily but like that attitude with Dubai mall staff, We don’t like passing or setting me and my other’s friends staff working in Dubai mall any more in your branch because of this guy attitude.

Kindly please do the needful

Thanks
Best regards,

Yousef

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  1. Team Hortons sharjah branch very bad attitude of your service crew…

    Hi..
    At around 6:45pm before iftar i sat down in tim hortons sharjah city center from the outside chair while waiting to my wife which is near to the next shop.. for about 3 mins sitting there, someone are shouting from the cashier and said youre not allowed to sit there.then i immediately leave that sit and went near to cold stone because some people are passing by .. unfortunately she is a kabayan and im a kabayan as well… im very disappointed on how they are approaching the customer… i didnt buy anything because its not yet iftar… but atleast do a proper approach and tell that its not allowed to sit .. i dont know if its not allowed or this kabayan lady are just very rude.. and then 1 indian guy from cold stone allow me to sit and told me.. just to sit and rest for a while is not a problem here.

    Piece of advise.. there are lots of people out there that are starving to get a job and more deserving than the crew of tim hortons sharjah… not all crew… but thats the face of your company….