Time swatch – Refund of money

Dear sir,
We bought a watch worth rs. 16,000 from time swatch.. but the watch they sent its not even of 500 rs. They are not ready to give us money back. And we dont trust there replacement policy. How i should get my cash back. We dont even know there office address. These guys from customer care service are attending calls from delhi. Dont know what to do. It was my whole month’s salary. Please help me out.

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