Track n Take – Wrong commitment

Call received from bank for redeeming reward points 8900 on my credit card of Icici bank which are expiring soon . They give a holiday package .but the amount will not be billed to me (the caller committed).but the amount reflects in my card statement.
After some days I called the bank Icici they gentally explained me that the bank never calls anyone in this way.
I came to know the call was from ‘track n take’ company.
The bank is saying to pay them because there is not any mistake of bank.this is 100% right.
I want to launch a complaint against track n take pay tm company
Please help
My no 09823624958
E mail [email protected]

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