“Trustpay” 100% cheating policy of Snapdeal

As per the return policy of snapdeal i am returned the product as size not matching. The returned product is delivered to them on 15.10.2013 but yet they are not initiated for refund. Order No. : 1297347997. Details is attached herewith.

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10 thoughts on ““Trustpay” 100% cheating policy of Snapdeal”

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  1. hi,
    I have purchased a Binatone Spirit 200 Corded Landline Phone (Black) which is a faulty one.I want to return but did not get any reply from snapdeal or nothing. I want my money back. Can anyone help me on this.

    my order no.3078005203.

    Thanks
    Subal

  2. I ordered black color lg g3 but i received gold color. And its clearly mentioned on the box that it contains circul cover worth 3500/- but it was’t there. I need my refund a.s.a.p so that i can buy this phone from somewhere else. My experience with amazon and flipkart has been great. I bought from snapdeal only becuse its indian company, but clearly you need to improve your standard if you want to compete with them. Wrong color is somewhat exceptable but i am really surprised that i didn’t got cover. In simple words its fraud/cheating.

  3. I bought a chair with order number 2332062381 from snapdeal website, but I have received damaged item from them. I complained them so many times through phone and also logged a complaint in snap deal website, but till now no action taken place for reverse picking up of the item. Looks like snapdeal is selling low quality damaged products through their website and cheating their customers by not responding properly to them. Do not buy from snapdeal even prices are low, otherwise you will be ended up by calling their customer care so many times.

  4. Raj Kumar Tandon

    TrusPay seems to be in convince with Snapdeal to do Financial Crime. The modus of operandi is to use the money for 10 to 20 days and then refund it by not supplying the ordered item. It is not understood why the items are offered on the portal when these cannot be supplied.
    We, the victims of this type of fraud should unite and file FIR against Snapdeal for doing such fraud.

  5. Your trustpay is not a trustable. I didn’t get same product which shows in photo and i complain till 7 days but i didn’t get my sd cash i also remove your snapdeal apps in my mobile because i do not want this kind of service my order no is 2239706829 .

  6. Your trustpay is not a trustable. I didn’t get same product which shows in photo and i complain till 7 days but i didn’t get my sd cash i also remove your snapdeal apps in my mobile because i do not want this kind of service my order no is 2239706829

  7. My order ID is 2161019671 and it has been cancelled by snapdeal because of non availability of product but still I did not receive my refund. I suggest don’t go for snapdeal.

  8. Chintan Patel

    My order id – 1181328440 (Ordered on – 13th , August 2013) – Optima Admiring Studded Watch
    I haven’t received my refund yet. It’s totally fake that they are 100% TrustPay.

  9. Dear Sreenath,

    Sorry for the inconvenience. This is to inform you that your concern listed 7 Nov 2013 has been noted and our team is working on it. For any further clarifications, please write to us at [email protected] and kindly mention your order ID in your subject line.

    Thank You for your cooperation.

    Regards,
    Snapdeal Online Team