Utkarsh Info solutions Janakpuri District New Delhi – Complaint against Tata Photon plus dealer

Hi,

I purchased a Tata Photon Max Wi-Fi dongle for INR 2000.00 from Utkarsh Infosolutions, Janakpuri District, Delhi 110058. They have not activated servcies on the dongle yet. They say I need an address proof from Gurgaon, whereas, my permanent address is Punjab (All my ids contain permanent address only). I confirmed from Tata Photon customer care that official address would do, i.e. my office i-card should work. I have requested the people from Utkarsh Infosolutions to consider this id (office address). But, to my surprise, they have stopped responding to my phone calls. I have 2 phone numbers for contacting them.It has been more than a week, they are neither picking up nor calling back. Also, my device is still inactive.

It is heights that such people are made dealers of devices, who cannot even provide a decent level of customer service like picking up phone calls. I am fed up with this dealer, he has already collected the device price from me, and now I am sitting with an inactive device. I want to file a complaint against him.

1 thought on “Utkarsh Info solutions Janakpuri District New Delhi – Complaint against Tata Photon plus dealer”

Leave a Comment

Your email address will not be published. Required fields are marked *

  1. I PURCHES ,,TATA DOCOMO WALKY BUT NO ACTIVATE PLS BOSS ACTIVATE URJENT REGARDS..MR,L SHARMA JIN PSEN;-80283558 SIN’-7TA9K154610003635 MEID;-A0000049681F60