UTL limited – Refund of money

Dear sir/Madam
As per your directions, you said that the refund for bus ticket from hyderabad to amaravathi (M.H.)dated on 13th october 2013 at 9.00 PM cancelled due to some technical problem from yours side. but till now i’ve not received the refund amount of bus fare, so please immediately refund the money in my account as soon as possible. My booking id was NU27011934937435 with reference no. 328617343080.
Hope u will make soon arrangement

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