Vodafone – Unauthorized deductions from my mobile balance

Reported By: Ashima Mahajan

Contact information:
Vodafone
Amritsar, Punjab

Hi..my prepaid balance was 22.35 yesterday but company wrongfully deducted from my mobile prepaid balance Rs 22. I also complained yes but the customer care agent didn’t pay any attention to my voice..today I again called them n lady said that a link came on your number when u used apps that was NAZARA link but that was not there bCz FLASH message are already deactivated on my number..it is not the first tym that I suffered..many of the times thed did the same nd customer has to suffer the loss but recharging again ..n they charged wrongly every time..very disappointed…I want my refund of Rs 22 from Vodafone..though the amount was small but that small amount from many customers helps in earning illegal profit for the company..I hope I raised my voice n it will be heard …
Thank you
Ashima

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