Vodafone – Unauthorized deductions

Reported By: Akhilvenu95

Contact information:
Vodafone
Kerala

Sir,

Vodafone has been charging my sim number superfluously for as far back as barely any months. My record balance was deducted with no notice or my assent. At the point when I reached vodafone client care, they were stating, it was on the grounds that I tapped on some connection or downloaded some game or something, they will pyt my sim in DND with the goal that no more messages will go to my number and no further conclusions will be finished. My sim has been in DND since june 3 or 4 and I haven’t got any limited time messages since. However, today I got an instant message at 6:10 am stating,

“Dear Customer,

much obliged to you for downloading ppu_game from TELESYNC_SOLUTION.

You have been charged Rs. 10

Your equalization is * “.

At the point when I reached Vodafone client care, they are stating my telephone is in dnd, and they cannot do whatever else, I more likely than not clicked intentionally or accidentally on some blaze message or something. They revealed to me this administration was initiated in my number at 6:09am in the morning(I wasnt even alert around then, and nobody else utilize my telephone). They kepy censuring me for something I didnt do. Who might download paid applications in this 21st century when everything is accessible in the playstore or the web for nothing. Kindly do tge important and mercifully shut down this corporate trick.

Truly,

Akhil

Leave a Comment

Your email address will not be published. Required fields are marked *